Whatever side of the supply chain you’re on - whether you’re a major retailer working with multiple suppliers or a supplier partnering with multiple retailers - your business is unique and your needs are often bespoke.
At Celtrino, we’re committed to making business easier and more profitable for you and your trading partners. Our pioneering Supply Chain Management network delivers innovation and expertise to transform the way you do business.
From the origins of electronic commerce to the growth of business automation and next generation technology, we’ve been at the centre of supply chain innovation for almost 30 years - uniquely positioning us to help companies, in diverse sectors, transact business across complex supply chains with total confidence.
UniPhar Group is one of Ireland’s largest drug distribution providers to the pharmacy sector. With some 1200 products in its portfolio it distributes to 500 key accounts in pharmacies around the country.
Partnering with Celtrino, Uniphar moved to an integrated, cloud-based ordering system to streamline procurement and capture sales orders. Tom McKenna, Commercial Director of UniPhar explains more:
“Like all of the existing pharmacy wholesalers, we had traditional order capture mechanisms such as telesales teams, and direct order entry.
While all dispensaries can send modem orders, this obliged staff to use the computer physically located in the dispensary, as opposed to a PC connected to the internet. It wasn’t an integrated solution.”
“Celtrino’s web-based platform means lots of data-rich features. It also allows greater flexibility for customers: now anyone with internet access can use our web platform to order medicines. It differentiates our offering and assists in the acquisition of customers from competitors,”
And what do customers think? Here’s Richard Collin, Manager of Collis Pharmacy.
“You order what you want, when you want. From my point of view it’s working, and it’s working well.”
From initial spec to full implementation, project management and a close working relationship with UniPhar were key components.
“Celtrino were very good: really enthusiastic and attentive. The best endorsement I can give is that we’re back using them again for other projects,” Tom concludes.
Gala Group: Watch our latest case study video to discover how we helped with the digital transformation of the Gala Group across their entire supply chain.
See how Celtrino support Gala through our automated Supply Chain processes.
Download our guide to managing multiple suppliers
How to manage an increasing number of suppliers in an efficient, scalable and sustainable process
How the development and introduction of a specialist supplier portal enabled Uniphar to deliver quality customer service and improve efficiencies.